Please enable JavaScript.
Coggle requires JavaScript to display documents.
Management Training: Dave Martin: Giving and receiving Feedback…
Management Training: Dave Martin: Giving and receiving Feedback
Continuous Performance Management
Don't forget to ask for feedback
create a space to do it
do it together
Whats the most productive and constructive feedback you have ever received?
for me: roleplaying
Be SUPER CLEAR AND DIRECT: tell them what you are going to say, say it, and tell them what you just said
always end with: What did we decide today and whatare the next steps?
Feedback from many directions
talk about behaviors and not personal qualities
Macro vs micro: Trends in behavior vs one stance
plan what you are going to say: DONT WING IT
" I noticed..."
Connect it to co-workers
Praise in public, criticize in private
Thinking through how to give feedback
Positive: think fast
I'm here to support you but I won't do it for you
Constructive: think BETTER
Ask for Feedback on the conversation itself
have supervised person create the agenda
ask for feedback CONSTANTLY
PRACTICING
Giving positive feedback
Courtney: Say thank you so much for setting us up for success, I'm so grateful, - adding " you went above and beyond what was expected"
Amanda: how did what you did, if you continue will build success in the future
GIve SMALL THANK YOUS AND GRATITUDE
It's a CONVERSATION: not a monologue
Resources
Dave
Feedback form