The Design of Everyday Things

Chapter 1: The Psychopathology of everyday things

The Complexity of Modern Devices

Industrial Design

Interaction Design

Experience Design

focus on the quality and enjoyment of the total experience

designers emphasizing form and material

focus on how people interact with technology.

Design: is concerned with how things work, how they are controlled and the nature of the interaction between people and technology.

Deficiences in human-machine interactions

Some comes from limitations of today's technology

Some come from self-imposed restrictions by the designer often to hold down the cost

Most of the problems come from lack of understanding of the design principles necessary for effective human-machine interaction

Human Centered-Design

Good design starts with understanding of psychology and technology - understanding of people

Good design requires good communication

especially from machine to person

Good design is essential when things go wrong

Understanding comes from observations

Getting the specification of the things to be defined is the most defficault part of design

HCD is a philosophy

Fundamental Principles of Interaction

Experience

Cognition

Emotion

6 prinsipples

Affordances

Signifies

Constraints

Mappings

Feedback

Conseptual Models

Refers to relationship between a physical object and a person

Eks. a chair affords sitting

Affordance is not a property of an object, it is a relationship

Whether an affordance exists depends upon the properties of both the object and the agent

Affordance can be visible or invisible

communicate where the action should take place

determine what actions are possible

the role of signifier

good communication of the purpose

good communication of the structure

good communication of the operation

are signals

Some affordances are perceivable other not

Perceivable affordances often act as signifies, but they can be ambiguous

must be perceivable, else they fail to function