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Ch 4: Modern Modes of Business (4.9 Ecommerce Applications (4.9.1 e…
Ch 4: Modern Modes of Business
4.1: Modes of Business
4.2:Internet
4.3: Electronic Commerce
B2B
B2C
C2C
C2B?
4.4 Electronic Business
4.5: Benefits of E-Commerce/E-Business
(a) WiderAccessibility
(b) Improved Customers Service
(c) Shortened Transaction Time
(d) Cost Saving and Low Prices
(e) Enlarge Business and Profits
(f) Convenience to Customers
4.6: Limitations of E-Commerce
Touch & Feel Missing
Relationship Building
Delays in shipment (Emergency shopping)
Returns
4.7: The e-Commerce Txn Process
(a) Search
(b) Order
(c) Payment
(d) Delivery
(e) After Sales Service
4.8: Precautions for Security
(a) Passwords
(b) Authentication
(c) Encryption
(d) Digital Signatures
(e) Trusted Third Parties
4.9 Ecommerce Applications
4.9.1 e-Banking
(a) Telebanking
(b) Internet Banking
(c) ATM
(d) Debit Card
(e) Credit Card
4.9.2 e-Ticketing
4.9.3 e-Advertising
4.9.4 e-Trading at Stock Exchanges
NSE vs. BSE
Demat
4.9.5 Computerisation of Mail Transmission and Processing
4.9.6 e-Post
4.9.7 Resources Required for Successful E-business Implementation
4.9.8 Payment Mechanism of Online Transactions
4.9.9 Security and Safety of e-transaction : e-business Risks
4.10 Outsourcing
Benefits and Limits