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IC (News and info (Strategy Info (:red_cross: (Content overload) Meetings…
IC
News and info
Strategy Info
:red_cross:
(Content overload)
Meetings face to face
:red_cross:
(No record of meetings)
Line Managers
Office Professional
:red_cross:
(No access to email)
Frontline Champion
Frontline Clocker
Email flyers
:red_cross:
(No record of meetings)
Line Managers
Office Professional
:red_cross:
(No access to email)
Frontline Champion
Newsletters
(lots of content)
:red_cross:
(No record of meetings)
Line Managers
Office Professional
:red_cross:
(No access to email)
Frontline Champion
Announcements
Email flyers
:red_cross:
(No record of meetings)
Line Managers
Office Professional
:red_cross:
(No access to email)
Frontline Champion
Newsletters
(lots of content)
:red_cross:
(No record of meetings)
Line Managers
Office Professional
:red_cross:
(No access to email)
Frontline Champion
Events
Email flyers
:red_cross:
(No record of meetings)
Line Managers
Office Professional
:red_cross:
(No access to email)
Frontline Champion
Ops Info
Newsletters
(lots of content)
:red_cross:
(No record of meetings)
Line Managers
Office Professional
:red_cross:
(No access to email)
Frontline Champion
Benefits Info
Newsletters
(lots of content)
:red_cross:
(No record of meetings)
Line Managers
Office Professional
:red_cross:
(No access to email)
Frontline Champion
Policy changes
Newsletters
(lots of content)
:red_cross:
(No record of meetings)
Line Managers
Office Professional
:red_cross:
(No access to email)
Frontline Champion
Tasks; leave; expenses; policies; collaboration
ESN; Yammer; Slack
:red_cross:
(No record of meetings)
Line Managers
Office Professional
:red_cross:
(Frontline Clockers not really using Intranet at all)
Intranet
Office Professional
:red_cross:
(F2F feedback not really happening with Frontline workers)
Feedback / Surveys
:red_cross:
(Frontline Clockers not really using Intranet at all)
Intranet
Office Professional
:red_cross:
(No access to email)
Frontline Champion
:red_cross:
(No record of meetings)
Line Managers
Content
:red_cross:
(Largely ignored)
Digital Displays
:red_cross:
(Not leveraging mobile for reaching Frontline Workers)
Mobile
:red_cross:
(Lack of relevance and interest)
App
Frontline Clocker
SMS
Family and friends
IM
Family and friends
Voice call
Family and friends
:red_cross:
(Largely ignored)
Print
Frontline Clocker
Frontline Champion
:red_cross:
(Outdated; slow process)
Strategic Content
:red_cross:
(Overload)
Face to Face Meetings
Senior Leaders :red_cross:
(Stakeholder approval)
IC Team
:red_cross:
(Email overload)
Email; Laptop; Mobile
Senior Leaders
IC Team
Ops content
Face to Face Meetings
IC Team
HR
Line Managers
IT
:red_cross:
(Stakeholder apathy)
Contributors
:red_cross:
(Email overload)
Email; Laptop; Mobile
HR
IC Team
Line Managers
IT
:red_cross:
(Stakeholder apathy)
Contributors
Engagement content
Face to Face Meetings
HR
:red_cross:
(Email overload)
Email; Laptop; Mobile
HR
Policy Changes
Face to Face Meetings
HR
IC Team
Line Managers
IT
:red_cross:
(Stakeholder apathy)
Contributors
:red_cross:
(Stakeholder approval)
:red_cross:
(Email overload)
Email; Laptop; Mobile
HR
IC Team
Line Managers
IT
:red_cross:
(Stakeholder apathy)
Contributors
:red_cross:
(Stakeholder approval)