Please enable JavaScript.

Coggle requires JavaScript to display documents.

SFO Business (Expense (Fuel (Input period, Petrol pump location, Credit…

- - - - Price - Rs 1000
        Rs 3000 paid as bribe
      - Penalty
        Heavy penalties paid
      - Problems
- - - - Broker
        
        Problems
        
        Type of business
      - Transporter
        
        Type of load
        
        Why don't they go for direct business
        
        Gurantee of Money
        
        Absence of registered firm
        
        Lack of demand
        
        45 days credit
        
        Reason for sticking to a particular transporter:-
        
        Which transporter works best for them and why?
        
        Reason for sticking to a particular TP (qualities)
        
        Why do fleet owner's prefer a particular transporter
        
        Which TP didn't work well and why?
        
        What are the problem they generally face with the transporters
        
        Will the increase in number of transporters solve the demand problem
        
        Do they actually want to increase the number of transporters
        If yes, why are they not doing it or what type support/assurance do they need ?
        
        Does direct opportunity exists
        
        On what basis do they decide a transporter
        Lane/credibility/payment
        
        When will they decide to add a transporter
        
        How will they add a new transporter
        
        Who will they approach
        What factors do they consider (thought process)
        Ask about most recent TP who was added
        
        What extra do they do in low business months
        
        Basis questions
        
        No. of transporters an SFO is linked to?
        
        Duration of their relationship
        
        Transition from one to multi transporter
      - Shipper/ Manufacturer
        
        Type of company
    - - How did he stabalize in case of delayed payment?
      - Mode
      - Where does he take udhaar
        How does he comes under debt if payment is advance
      - Do the payment of one consignment is used for that particular consignment or previous consignments
      - Cash flow cycle
      - Where else does he takes udhaar from
      - Does the fleet owner already plans to stay in debt and how does he plans to solve it
    - - Factors to decide a lane
  - - - Touchpoints
        
        Body builder
        
        Cost of body building
        
        Which one do they prefer and why
        
        RTO
        
        Documents of new truck
        
        Banks
        
        Which bank do they prefer and why?
        
        Interest Rate (New & Old)
        
        Reducing Vs Flat IR
        
        Dealership
        
        Type of truck (type/tyres/cost/capacity)
        
        Cost of truck
        
        New truck vs old truck
      - Thought process
        
        Type of truck (type/Tyre/axle/cost/capacity)
        
        When and why do they decide to buy a truck (both first & subsequent)
    - - Thought Process
      - Touchpoints
- - - - Loading
      - Unloading
      - Driver behavior
        
        Slow driving
        
        Excessive stoppages
        
        Staying at home
      - Route Path
      - Demand identification
      - Wrong start or end time