Please enable JavaScript.
Coggle requires JavaScript to display documents.
Workflow (Patient Letter
date stamp
scan
pass to reader (Medication…
Workflow
Patient Letter
- date stamp
- scan
- pass to reader
Medication adjustment or new:
- give to Mohammad 2. pass to GP to check/issue
Opticians letter or referral needed:
- give to recption to make tel apt, 2. pass to GP
GP Action or serious new info/diagnosis i.e. cancer, MI 1. pass to GP
Read coding 1. give to Helen, Joan, Katie
-
Referrals
C&B
- apt done by Sujit at consultation
- Letter done by Mohammad
3, Sujit Approves and attaches letter
ECG/24 hr ECG (rapid accesss chest pain is now C&B)
- Sujit does letter in consultation
- reception fax/book apt and let patient know
- patient must SEE doctor with ECG same day
Physiotherapy and podiatry
- Sujit completes form in consultation
- Reception scan and give back to GP
- Sujit puts on C&B
Link worker/Health trainer
- GP passes info to reception to book
Appointments
Mon AM/PM,Tue PM, Wed AM, Friday AM/PMnormal days
-
-
Results
Patient rings afternoon
- no action
- tel apt, actual apt
- collect script
doctor not actioned:
- tell the patient the doctor has not put a comment
- if available ask GP to comment otherwise leave GP a paper message and patient to call back
Result not back
-
-
Xray: check hospital system, if longer than 2 weeks speak to xray secretaries
-
Medicals, reports, copying
-