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CHANNEL OF BUSINESS COMMUNICATION (NONVERBAL COMMUNICATION …
CHANNEL OF BUSINESS COMMUNICATION
VERBAL COMMUNICATION
The sharing of information between individuals by using speech
ORAL COMMUNICATION
WRITTEN COMMUNICATION
ELECTRONIC COMMUNICATION
NONVERBAL COMMUNICATION
Communication without the use of spoken language. It includes gestures, facial expressions, and body positions as well as unspoken understandings and presuppositions, and cultural and environmental conditions that may affect any encounter between people.
HOW TO CHOOSE CHANNEL
OF BUSINESS COMMUNICATION
RICHNESS
FORMALITY
MEDIA & CHANNEL LIMITATION
URGENCY
COST
AUDIENCE PREFERENCES
SECURITY & PRIVACY