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2.4 MOTIVATION (MOTIVATION THEORIES (F. W. Taylor (Observe and record the…
2.4 MOTIVATION
INTRODUCTION
Motivation
Intrinsic motivation
Extrinsic motivation
Indicator
Labour turnover
Grievances
Accidents
Poor performance
Lateness
Absenteeism
Poor response rate
MOTIVATION THEORIES
F. W. Taylor
Observe and record the performance of staff
Establish the best method of doing a job (method study)
Select the right people for each job
Piece-rate payment systems
Economic man
Maslow's Hierarchy of Human Needs
Social needs
Safety needs
Esteem needs
Physical needs
Self-actualisation
Herzberg & the 'two-factor theory'
Factors that led to them having very negative feelings about their jobs
Factors that led to them having very good feelings about their jobs
Adams and Equity Theory
Daniel Pink
Mastery
Purpose
Autonomy
MOTIVATION IN PRACTICE
Payment or financial reward systems
Performance-related pay and bonuses
Profit-related pay
Commision
Employee share-ownership schemes
Wage: time-based wage rate and piece rate
Fringe benefits (perks)
Salary
Non-financial methods of motivation
Job rotation
Team working
Job enrichment
Empowerment
Job enlargement
MOTIVATION IN PRACTICE (EVALUATION)
Local distribution of rewards
Cultural differences - non-financial rewards
Programme should have local feel
Fringe benefits and cultural differences
Cultural differences and reward systems
Institutional collectivism
Future orientation
Performance orientation