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Customer data (Buying behaviour (Products/Spend Uptake (Product mix,…
Customer data
Who/Firmographics
Industry
Size
Employees
Revenue
Billing location
Business start date
Buying behaviour
Products/Spend Uptake
Product mix
Lifecycle
International
Peer Comparison
Behaviour
Tenure
Supply Chain
Lodgement points
OTC
Pickups
SPB
3PL
Parcel streaming
Inferred supply chain
Platforms
API
Systems
Billing
Credit history
Number of accounts
Payment methods
Pricing
Custom rates
Discounts
Manual handling fees
Weighed/Unweighed
Lanes
Charge backs
Account management
Experience
NPS (consumer)
Business Touchpoint
Acquisition channel
Contract centre
Sales/Marketing
Voluntary Sign ups
Channel
Contact Centre cases
Product queries
Letters
TES
Other
Parcels
Returns
Disputed Invoice
Charged account blocks
Staff interactions
Sales notes
NPS
Parcels
Business VoC
Call centre
Our customers' customer
B2C
B2B
Receiver end points