How to listen for the hidden data in earnings calls

the language used during earnings calls can be quite valuable

what is earning call

Earnings calls are the periodic conference calls a company’s executives hold with investors and analysts to discuss financial results and answer questions.

part 1:rehearsed, or even prerecorded

part 2:reflexive

indicators

indicator of how knowledge is dispersed throughout the firm

how much/ how often the chief executive spoke in contrast to other firm employees

could evaluate how knowledge was distributed among various executive teams and hypothesize how that distribution affected financials

spoke more presumably more knowledgeable/ tended to earn more

mismatched compensation strategies had lower firm value than those where talk time and compensation were aligned.

background

And as was the case with CEOs, CFOs who spoke more compared to their peers received higher compensation.

(i.e., chief executives who talked more but got paid less)

CFA

FIRST year of CEO

speak more

speak less

The language the management team uses can signal how it feels about its results—or how it expects the market to react to them.

Euphemisms

“lumpiness,” “headwinds,” or a “wait-and-see”

purpose: mislead

euphemistic earnings calls tend to significantly delay negative investor reaction

use euphemisms to soften their questions in the hope of getting those questions answered

language:decipher the personality of chief executives

personality traits are predictive of patterns of behavior

Big Five personality traits

conscientiousness, extroversion, agreeableness, neuroticism, and openness

agreeableness tended to use adverbs, fewer words per sentence, and vague quantifiers during the question-and-answer sessions.

Extroverted CEOs used fewer quantifiers, fewer words per sentence, and more so-called anxiety words, such as “worried” or “fearful.”

numerous connections between the characteristics of CEOs and the behaviors of the companies they lead

extroverted :lower cash flows and lower returns on assets.

conscientious : slower-growth companies

openness: greater focus on R&D

cues

contrastive words: such as but

the so-called contrastive word—has more influence on market reaction than what comes before.

provide favorable counter expectation information to reverse investors’ perception of seemingly unfavorable financial performance

who listen

buy-side consumers

do not hold the firm’s securities at the time they’re doing so

consultants, firm suppliers and partners, bankers, and media

interest is durable

Market participants

not only value public firm disclosures for their timeliness, but also as historical record for understanding the firm (3 years).

A scripted way to sound natural

training

Other strategies: more logistical than emotional

e.g: calls are most often held on Thursdays, with earnings released just before the market opens for the day.

the future of earnings calls

the words become more rehearsed

there are other ways to keep digging

Focusing research on intonation, awkward pauses, and other auditory details can provide even more information about an executive’s temperament.

firms will make video files available, which would permit analysis of things such as mannerisms or nervous tics

spontaneous word choices that offer insights on everything from executive character traits to the inner workings of a firm

time for an adjustment in your portfolio

neuroticism

openness

conscientiousness

about/ absolutely although/ and
always/never

although/and
all that staff/ almost
long sentence
reference to numbers

a lot/ a bit about/ absolutely
worried/fearful
besides/could

you know/ ah/ um
arguably/ as a hole
long sentence

about/absolutely- a lot of/ a load of - a lot/ a bit