Please enable JavaScript.
Coggle requires JavaScript to display documents.
David Neeleman Flight Path of a Servant Leader (Key Personalities (David…
David Neeleman Flight Path of a Servant Leader
challenges
handling crisis in organization
Board of Directors' concerns
getting support from the board
academic struggles
Traits/style
servant leadership
honest
trustworthy
accountable
creative
Key Personalities
David Neeleman
Founder of JetBlue
June Morris
Founder of Morris Travel
Herb Kelleher
Southwest CEO
Ann Rhoades:
Recruited as head of HR at the company
Tom Kelly
JetBlue's general counsel
Michael Lazarus
Longtime financier of Neeleman
George Soros
Famous philantrhopist
Dave Barger
Strong operational track record of Continental Airlines
John Owens
Southwest veteran appointed as JetBlue's CFO
Russ Chew
COO of Federal Aviation Administration
Richard Branson
led Virgin Atlantic to exemplary performance
Key Organizations/Entities
JetBlue
Hawaii Express
Morris Air Charter
Open Skies
Virgin Atlantic
Key Historical dates
2000: JetBlue's first scheduled flight took off
1992: Neeleman developed first ticketless technology
June 1999: Ocurrence of WestJet's IPO
1959: Birth of David Neeleman
1999" Neeleman established JetBlue
2001: Company became buzz of airline industry
2003: Time Magazine named Neeleman as one of the most influential world leaders
2007: March 5: Issue of Business Week ranked JetBlue as number 4 in the industry for great customer service
February 14; David Neeleman deeply frustrated as he reflected on events that precipitated JetBlue's collapse.