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How can Karen help your team (Audience Feedback (Help you solicit audience…
How can Karen help your team
Terms of Use and Privacy
guide you through the process of updating the terms of use
consult about the terms of use, and how they may affect your project
Explain PII and privacy
Want to use a new tool? does it conform to our legal requirements
Audience Feedback
Help you solicit audience feedback
Forms
Widgets
Help you analyze audience feedback to identify bugs, new features and other insights that you can validate/test further
Work with you to identify benchmarks in audience feedback and how to measure them
Build audience feedback reports
Help you inform the audience using FAQs
UX Research Ops
Help PMs start the research process
Form to identify need
Joint research meetings
Analytics
UX
UX research group
Custom research
Past research repository or portal
Relevant and timely research prepared
Help researchers answer the questions they want to answer
have the right tools
have the right test subjects
research community to discuss relevant issues
Help management visualize the product research and insights gleaned
Research Trello board
Measure quality of questions over time
how?
Measure number of questions by product team
measure velocity of research
are the right questions being asked at the right time?
Slack channel