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5.1 the role of operation management (operations & other bz fx…
5.1 the role of operation management
operations & other bz fx
ensuring appropriate quantity is made available so marketing dept could successfully sell it profitably
work closely with HR so appropriate no.of suitably qualified workers are employed
expanding capacity;require funding- liason with finance dept
importance
a new product innovation will fail to develop effectively owing to shortage finance
operations identify a new location for the production facilities but the HR dept is not consulted
operation continue to manufacture a product at the same output level even though is experiencing declining sales
introduction
quality
goods/services suitable for the purposes intended
flexibility & innovation
the need to develop & adapt to new process
efficiency of production
keeping costs as lows as possible
production process
the efficiency with which the input resources are combined and managed
being able to convince consumers to pay more for the good/ service than costs of the input
the design of the product/ nature of service
-converting consumer need into a product-organizing operations-deciding on suitable productions method-setting quality standards& checking they are maintained
role of operation management
social sustainability
designing production systems that are safe and healthy for employees
creating jobs in low income/deprived areas
designing work & workplaces to allow for social interaction
economic sustainability
managing & maintaining operational assets
increasing efficiency of production to improve business competitiveness
R&D products & processes that create customer interest & create value
ecological sustainabilty
using less energy& renewable energy
designing products that used recycled materials
reducing waste at all levels of organization
resources
labour
manual
research
capital
machinery&tools
computers
equipment to produce product/services
investment
land-somewhere to operate