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Behavior (customer obsession (toughest customer, Did not meet client…
Behavior
customer obsession
toughest customer
Did not meet client expectation
prioritize customer's needs
Had to apologize
Bias for Action
Saw a problem and took initiative to correct it
Connection Reuse
Took a calculated risk
Migrate WhatsApp F2E
Needed to get information from someone who is unresponsive
Dive Deep
2 examples: you did more than what was required
Proactively check FNA and fix those in restart loop
Understand why HTTP/2 use less TCP memory
Understand why more server errors generated in HTTP/2
Ownership
Have to leave a task unfinished
Had to work on a project without clear responsibility
Invent and Simplify
A simple solution to a complex problem
BBR to migrate network packet loss issue
Invented Something
Are Right, A lot
When you were wrong
Had to work with incomplete info
PoP To PoP
Learn and Be curious
Influenced by only asking questions
will other traffic requires HTTP/2?
Solved a problem with knowledge or observation
Insist on the highest standard
Couldn't meet your own expectation on a project
A team member did not meet your expectations on a project
Think Big
Proudest Achievement
50% reduction on ttfhb through tuning pools
50% reduction on TCP memory
You went beyond the scope of the project and delivered
Migrate cache fill to HTTP/2
HTTP/2 over-multiplexing
Connection reuse issue
Per-connection per stream use same windows size
Reuse half-idle over idle
Decouple Upstream/Downstream
Earn Trust
Found out your closest friend at work is stealing
Had to tell someone a harsh result
Have backbone; Disagree and Commit
When you did not accept the status quo
unpopular decision
BBR to migrate SEV
Hire and Develop the Best
Mentored someone
Frugality
Had to work with limited time and resources