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The design of processes (step based approach to process design (step 4-…

- - - - process choice i should make
    - - what layout do i need
    - - what factors would drive my decision
    - - physical arrangement of facilities to create work flow
- - - - produce one off unique outputs
      - involve multi-disciplinary teams
      - complex, large scale
    - - low volumes of output
      - tailored to exactly meet customer requirements
      - involves skilled people
      - expensive and time consuming
      - many uncertainties
    - - Batch production
      - equipment set to produce one type, then reset to produce different item
      - medium volume
      - medium variety
    - - very large numbers of items/ small varieties
      - large amount of automation/ technology
      - high capital equipment earn ROI
      - keep plant running, without breakdowns maintain supply
    - - high volume facilities
      - automated process- can operate 24 hours a day
      - continuous stream of output
- - - - construction example- take RM to site
      - services- move resources to customer- field service
  - - - theatre suits
  - - - series of steps customer goes through in sequences, before making their to the cafeteria
- - - - adv-travel distance minimized, work can be easily progressed, easy for customers to follow
      - disadv- lacks flexibility, layout needs to be carefully planned, impersonal