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Communication Climate (6 Patterns of Behavior (Defensive Language)…
Communication Climate
Confirming Climates: When we receive messages that demonstrate our value and worth from those with whom we have a relationship.
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Supportive Communication
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Equality Instead of Superiority: draws the connection between treating another person as an equal by expressing mutual trust and demonstrating genuine openness to his or her views
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Provisional (Flexible) Instead of Certain: . Provisional speech demonstrates open-mindedness and flexibility, a willingness to entertain ideas other than your own
Problem Orientation Instead of Control: This open up a range of choices and shares decision making. By using a problem-orientation, control is shared and each has a voice
Become Aware of Patterns of Communication that Contribute to Stability and Well-Being: Maintaining the stability and well-being of a relationship requires that you develop a kind of mindfulness. With that, you gain an awareness of how you communicate with a partner and what impact each of your behavior has on the overall climate of communication
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Positive Distortion: we can focus more of our attention on our partner's positive qualities rather than overemphasizing the negative
Change Patterns of Communication to Affirm and Support One Another:
Ideally, people in a relationship strive to develop a positive climate, one that is supportive and open
Supportive Language
Empathy: Verbal and nonverbal displays of support. Paraphrasing, prompting, validating, supportive language
Equality: Speaker may have greater talents, but communicates that they see you as having equal worth as a person. Asks
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Flexibility: : Would rather investigate than debate. Characterized by “maybe” “perhaps” “this is how I see it” and more tentative language.
Description: Neutral statements that describe observable behavior. Give it context and report its impact on you
Problem-Solving Orientation: Collaboration on a solution that is satisfactory to both. Win-Win. Asks instead of tells
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When it comes to communication, there comes a time where things that you say matter in context and what you say. The defensive language and supportive language and patterns of communication come into play. For example, for positive outcomes and positive feedback, you want to use supportive language that will be more effective in communicating with other people. I really like the problem solving instead of control scenario because you would get a better and more effective answer when you problem solve with the people you're communicating with rather than controlling them on what to do. Overall the climate in which we communicate, plays a big role on how effective the communication/conversations are.