Conflict (Types of Conflict (Affective conflict (arises when we have…
Types of Conflict
arises when we have incompatible feelings with another person
if a couple has been dating for a while, one of the partners may want to marry as a sign of love while the other decides he/she wants to see other people.
Conflict of Interest
arises when people disagree about a plan of action or what to do in a given circumstance
Julie, a Christian Scientist, does not believe in seeking medical intervention, but believes that prayer can cure illness. Jeff, a Catholic, does believe in seeking conventional medical attention as treatment for illness. What happens when Julie and Jeff decide to have children? Do they honor Jeff’s beliefs and take the kids to the doctor when they are ill, or respect and practice Julie’s religion?
A difference in ideologies or values between relational partners
Julie and Jeff, a conflict of interest about what to do concerning their children’s medical needs results from differing religious values.
the difference in thought process, interpretation of events, and perceptions.
Marsha and Victoria, a long-term couple, are both invited to a party. Victoria declines because she has a big presentation at work the next morning and wants to be well rested. At the party, their mutual friends Michael and Lisa notice Marsha spending the entire evening with Karen. Lisa suspects Marsha may be flirting and cheating on Victoria, but Michael disagrees and says Marsha and Karen are just close friends catching up. Michael and Lisa are observing the same interaction but have a disagreement about what it means.
Negotiation of Selves Conflict
his occurs when our identities and how we think the other person sees us conflict
occurs when people disagree about a final outcome.
I lose, you lose
Issue unimportant, No time, Winning impossible, other has power, Emotions high, Value collisions, Not enough information, Harmony worth it, It's not your problem.
Miss creative solutions, Will resurface in worse form, No closure, Self is denied, Encourages further avoidance, Unmet needs, Repressed anger.
I lose, you win
Miss creative solutions, No guarantee other's n eeds met, Encourages pattern of avoiding, Miss basic issues, Creates a new problem, Often expensive.
You see reason to satisfy other's needs, You want to avoid confrontation, When it's possible.
I lose, you lose (I win, you win a little?)
No one really satisfied, Will resurface, Miss creative solutions.
Limited time, Winning impossible, WinWin impossible, Issues are relatively minor.
I win, you lose
Other's needs unmet, Otherhas repressed anger, Other feels bad about self, Damaged relationship, No commitment to 'solution, Miss creative solutions.
You have power, Not concerned with relationship, Limited time, Issue so important the consequences worth it, Issue is urgent, Issue unimportant to other
I win, you win
Issue important to both, Relationship important, Issue is complex, Creative solutions needed, Future commitment needed.
Takes time, Takes trust in self and others, Takes skills in problem solving, listening, and confronting, Working on needs before solutions, Separating needs from values, Separating issues from people
Describe the observable behavior
Offer your interpretation of the other person’s behavior
Describe the consequences of their current and ongoing behavior.
Describe your intentions
“When you make racist jokes in the future, I will say something to you in front of everyone and then I will report you to your supervisor.”
"I want you to know how much it upsets me when you don’t look at me.”
“Please come to work on time.”
Conflict as destructive
As with many of our beliefs and attitudes, they are not always well-grounded and lead to destructive behaviors
four assumptions of viewing conflict as destructive
Conflict is a destructive disturbance of the peace
The social system should not be adjusted to meet the needs of members; rather, members should adapt to the established values
Confrontations are destructive and ineffective
Disputants should be punished.
Conflict as Productive
it is possible, even healthy, to view conflict as a productive natural outgrowth and component of human relationships.
four assumptions of viewing conflict as productive.
Conflict is a normal, useful process
All issues are subject to change through negotiation
Direct confrontation and conciliation are valued.
Conflict is a necessary renegotiation of an implied contract—a redistribution of opportunity, release of tensions, and renewal of relationships
What is conflict?
expressed struggle between two or more interdependent parties who perceive incompatible goals,scarce resources and interference from other party in achieving thier goals.