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CRM approaches Careers-in-Customer-Relationship-Management1 (1) Website…
CRM approaches
1) Website content & elements
about us / our story
What we do
Home
Why your wish matters to us
2) Log in or set up an account
Facebook / phone number / email
4) Customer reward programs:
Payment methods
Easy integration with payment providers
Exclusive payment method: pre-paid meal packages
Different packages
No expiry; redeemable at anytime
save up to certain value (%) on your order compared to regular prices
certain benefits (fast / free shipping)
Both PC & mobile payments
3) Customer Reward Programs
Membership exclusive
Special / customised order
Limited-time coupon to use on a future purchase
More shipping frequency / occasional free shipping
birthday points / gifts
sample of a new product
a percentage discount on their current bill based on Rewards Points
Reward points:
The more customers spend, the more they earn
Rewards your best, most profitable customers and cuts down on low-value price switchers-customers who switch from program to program to get entry-level rewards
offer non-monetary rewards for every / seasonal purchase to remind your customers of your company and its products or services.
10) Mailing list: updates on
Premium or limited products
Membership / benefits / discounts
7) Menu
Integrate with online store
Store features:
Sizes and price range
Ingredients
Nutritional notes & values
Description
6) Highly responsive Live-chat / Contact Us & FAQ
9) ‘Beeketing’ live sales feed
AI-backed e-Commerce marketing platform
generate real-time notifications and display them on the storefront to catch visitors' attention to raise awareness of other customers purchasing from the brand, thus, increasing more confidence in them to buy our products.
8) Social media (Facebook, Instagram, Twitter and LinkedIn)
promote company and product offerings
post industry news and updates
interact with your customers by engaging in direct message conversations
5) Additional services: Catering
Special or recurring events
Details
