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Introduction to Enterprise Systems (Examples of EA (Supplier Relationship…
Introduction to Enterprise Systems
Major Influence on Enterprise Systems Marketplace
Globalisation of commerce
Technological change (The Internet)
e-Business and ES are complementary technologies
New methods to access ES
What is Enterprise Systems?
Best Practices
Supporting virtually all of a company’s business activities
Seamless integration of all the information
Commercial Software packages
Motivations for Enterprise Systems
Strategic Benefits
Competitive advantages, strengthen business value chain and market position
IT Infrastructure
Flexibility for current and future changes, IT cost reduction
Managerial Benefits
Sound and proper business decisions, full control of organization’s resources and monitoring performances
Organizational Benefits
Communication, shared vision and promotes learning
Operational Benefits
Relating to cost, transactional cycle time, productivity, quality and customer service.
Types of ERP Software
SaaS
Cloud ERP
On-premises
Examples of EA
Supplier Relationship Management (SRM)
Content Management (CM)
Customer Relationship Management (CRM)
Supply Chain Management (SCM)
Knowledge Management (KM)
Enterprise Resource Planning (ERP)
Product Life Cycle (PLC)
Role of IS in Enterprise
Decision Requirements
Semi-Structured
Management Control
Structured
Operational Control
Unstructured
Strategic Planning
Information Requirements
Strategic Planning
Ad Hoc Unscheduled
Summarized Infrequent
Forward Looking External
Wide Scope
Management & Operation Control
Pre-specified
Scheduled Detailed
Frequent Historical
Internal Narrow
Focus