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Toolkit (Project management (Risk log, Issues log, Project charter, Plan,…
Toolkit
Project management
Risk log
Issues log
Project charter
Plan
Briefs
Process analysis
SIPOC
Process flows
DMAIC
RIE
Types of problem
We know the cause of the problem but we don't know how to solve it
We don't know what is causing the problem or how to solve it
We think we know the solution but we haven't tackled the problem
We know what is causing the problem and how to solve it but change management is required
Day 1
Intro to charter
Guide to TEAMS
Basic process map
Steps
Review documentation
Regulations
Procedural guidance
Forms
Reports
Meeting papers
Comparison
Against internal process
External (e.g. other universities)
Interviews
Probing
Data collection
Issues
'As is'
Opportunities
Measures
Cost
Time
Informs benefits
Options appraisal
Benefits Vs Costs
Gap analysis
Deficiencies Vs Aspirations
Change management/process control
Training guide
Best practice guide
Benefits log
Audience
People who do process review
How to do it
Project level
People who prioritise process review
What is involved
Resources required
Programme level