THE SURPRISING POWER OF QUESTIONS

Making Better Questions

Keep Questions Open ended

Get a good sequence

Use a right tone

Use group dynamics

The Best Response

The Problem

Not all professions are taught how to ask

Not everybody knows the power and benefits of questions

People don't ask enough questions

People's own personalities

Egocentric

Apathetic

Overconfident

Incompetent

Asking more questions

Goals of questioning

Unlocks Learning

Improves interpersonal bonding

Getting better results from social situations

Feel closer to other people

Get more information

Keeping Secrets has costs

Favor Follow ups

Types of Questions

Introductory

Full Switch

Mirror

Follow Ups

Signal of listening and caring

Dont require much preparation or tought

help people not feel cornered

can help uncover information

inspire innovation

not introduce bias or manipulation

tough questions first for tense encounters

decreasing order of intrusiveness to open up people

escalate sensitiveness to build relationships

ask in a casual way

give a escape to the conversation

use easier people to open up the group

ask questions to individuals as well

What to share

do not always share information that reflects poorly on you

think carefully about responses

What NOT to share

Dodge hard questions

Answer a question you wish were asked