Please enable JavaScript.
Coggle requires JavaScript to display documents.
Internal and external communications (How to choose communications method,…
Internal and external communications
Internal communication
Communication between members of the same organisation
E.g. 'Please do not smoke in this area' (notice on table)
External communications
Between the organisation and other organisation individuals
Orders goods from suppliers
Process of effective communication
Sender
>
Medium of communication
>
Receiver
>
feedback
One way communication
Does not require a response
Two way communication
When the receiver gives a response
How to choose communications method
Cost
Speed
Detail
Need for feedback?
The receiver
Need for written record