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Maintenance and Evaluation (THE ROLE AND SELECTION OF METRICS FOR…
Maintenance and Evaluation
Linear Approach
Waterfall
V medel
Evolutionary Approach
Spiral
MAINTENANCE CATEGORIES
Adaptive
Perfective
Corrective
Other Types
preventative
evolutive
TESTING IN THE MAINTENANCE STAGE
Regression testing
EVALUATION
Content
Process
Context
Post-Project Review
Estimating
Risks and issues
Project management:
User involvement
Post-Implementation Review
Benefits Review
realisation
THE ROLE AND SELECTION OF METRICS FOR EVALUATION
Relevant
Easy to collect
Quantifiable
Business Objectives
Functional fit
Reliability
Key Performance Indicators (KPIs
Service Level Agreements (SLAs)