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Automakers (use (Software (attempt to (Manage cars remotely (Corporations:…
Automakers
use
Software
attempt to
Manage cars remotely
Corporations:
track employee use of company cars
Manufacturers:
aggregate and analyze data from customer cars; identify issues
Customers:
tracking and diagnostics
Alleviate traffic
requires
Software to monitor and enhance vehicle function
Industry standard
Central system to coordinate with public transit
Improve Customer Experience
Update features
Phone integration, music, temperature control
Navigation
is
Faster to create and update
face
Challenges
Resource allocation
Update delivery
Development cycle coordination
Data handling and privacy concerns
solved by
Dealership personnel hands-on training
Human-machine interface engineers
Customer education