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ISS feedback (HAS HE LED GLOBAL SERVICE DESK TEAMS WITH TASKING OF…
ISS feedback (HAS HE LED GLOBAL SERVICE DESK TEAMS WITH TASKING OF REGIONAL RESOURCES?, BUSINESS CHANGE, All of the points below involved a considerable amount of business change, understanding the stakeholders and their requirements, understanding the business strategy and setting clear visions and communication plans. My involvement in Service Desk and business process tool implementation perfectly complemented my people and process skill set as it enabled me to define processes and then put them into action via the tool. )