Generic BA Questions
A Coggle Diagram about What? (What do I know about this feature?
Or, what assumptions am I making about this feature that I need to confirm?
, What does this feature need to do?, What is the end result of doing this?, What are the pieces of this feature?, What needs to happen next?, What must happen before?, What if….? Think of all the alternative scenarios and ask questions about what should happen if those scenarios are true. and What needs to be tracked?), How? (How will you use this feature?, Is this feature a process and, if so, what are the steps? Or, what questions can I ask to ascertain the steps?, How might we meet this business need?, How might we think about this feature a bit differently? and How will we know this is complete?), Who? (Who will use this feature?, Who will deliver the inputs for the feature?, Who will receive the outputs of the feature?, Who will learn about the results of someone using this feature? and Who can I ask to learn more about this?), Where? (Where does the process start?, Where would the user access this feature?, Where would the user be located physically when using this feature? and Where would the results be visible?), When? (When will this feature be used?, When do you need to know about…?, When will the feature fail? and When will we be ready to start?) and Why? (Why questions are great wrap-up questions as they help confirm that the requirements you just elicited map back to a need you identified when you scoped the project., Is there any other way to accomplish this? and Does this feature meet the business need and solve the problem we’re trying to solve?