{"type":"rich","version":"1.0","title":"**CHAPTER 9**  \n                            \n**CONFLICT AND NEGOTIATION IN THE WORKPLACE**","provider_name":"Coggle","provider_url":"https://coggle.it","thumbnail_url":"https://static.coggle.it/diagram/Yq75sWqIBdEcv2J8/thumbnail","width":1920,"height":1200,"html":"<iframe width=\"1920\" height=\"1200\" src=\"https://embed.coggle.it/diagram/62aef9b16a8805d11cbf627c\" frameborder=\"0\" allowfullscreen></iframe>"}