{"type":"rich","version":"1.0","title":"CHAPTER TWO:\nCONTRIBUTING TO THE SERVICE CULTURE","provider_name":"Coggle","provider_url":"https://coggle.it","thumbnail_url":"https://static.coggle.it/diagram/YjCYcExYAvZEd17y/thumbnail","width":1920,"height":1200,"html":"<iframe width=\"1920\" height=\"1200\" src=\"https://embed.coggle.it/diagram/623098704c5802f644775ef2\" frameborder=\"0\" allowfullscreen></iframe>"}