{"type":"rich","version":"1.0","title":"UNIT 3: CULTIVATE RAPPORT WITH CUSTOMERS","provider_name":"Coggle","provider_url":"https://coggle.it","thumbnail_url":"https://static.coggle.it/diagram/YULipX-v6-2sdZ4k/thumbnail","width":1920,"height":1200,"html":"<iframe width=\"1920\" height=\"1200\" src=\"https://embed.coggle.it/diagram/6142e2a57fafebedac759e24\" frameborder=\"0\" allowfullscreen></iframe>"}