{"type":"rich","version":"1.0","title":"*Capítulo 15:* ***Administración de quejas y recuperación del servicio***                                                    \n                                            ![574-1](attached://533a062a12f70e47afeded35e06f32ad 150x87) ","provider_name":"Coggle","provider_url":"https://coggle.it","thumbnail_url":"https://static.coggle.it/diagram/YKs9iLwdFgWCfNeF/thumbnail","width":1920,"height":1200,"html":"<iframe width=\"1920\" height=\"1200\" src=\"https://embed.coggle.it/diagram/60ab3d88bc1d1605827cd785\" frameborder=\"0\" allowfullscreen></iframe>"}